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CloverTime Terms & Conditions

CloverTime Terms & Conditions

Last Updated: June 2026

Welcome to CloverTime ("CloverTime," "we," "our," or "us"). By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

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1. Eligibility

You must be at least 18 years old to use this website or place an order.

By placing an order, you represent that all information provided is accurate and complete.

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2. Product Information

We make every effort to accurately display product descriptions, specifications, pricing, and availability.

However:

- Product photos may differ slightly from the item received.
- Colors may vary based on monitor or device settings.
- Specifications may change due to factory revisions or updates.
- We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product availability is not guaranteed until payment has been confirmed.

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3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may be changed at any time without notice.

We reserve the right to cancel any order resulting from a pricing error.

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4. Inventory Reservation

When an order is placed:

- Inventory may be temporarily reserved for up to 10 minutes.
- If payment is not received within the allotted timeframe, the reservation may be automatically canceled.
- Reserved inventory will be returned to available stock if payment is not confirmed.

CloverTime reserves the right to release inventory earlier if fraudulent activity is suspected.

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5. Payment Terms

We currently accept approved payment methods displayed during checkout.

Orders are not considered complete until payment has been verified.

We reserve the right to:

- Request additional verification.
- Reject or cancel orders suspected of fraud.
- Refuse service to anyone at our sole discretion.

Customers are responsible for ensuring payment amounts are correct.

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6. Payment Verification

Customers may be required to submit proof of payment.

Any payment screenshots or documentation submitted may be reviewed manually or through automated systems for verification purposes.

Submission of falsified payment documentation may result in:

- Order cancellation.
- Account suspension.
- Permanent account termination.
- Reporting fraudulent activity to appropriate third parties when necessary.

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7. Shipping

Shipping estimates are provided for informational purposes only.

While we strive to meet estimated delivery dates, delivery times are not guaranteed.

Orders placed Monday through Friday before 4:00 PM EST will typically be shipped the same business day.

Orders placed after 4:00 PM EST may be shipped on the following business day.

Orders placed after 4:00 PM EST on Friday, or during weekends and holidays, will typically be shipped on the next business day, usually Monday.

CloverTime makes regular UPS drop-offs Monday through Friday.

Tracking information will typically be provided once the shipping label has been created.

CloverTime is not responsible for delays caused by:

- Shipping carriers.
- Weather events.
- Customs processing.
- Incorrect addresses provided by customers.
- Events outside our reasonable control.

Risk of loss transfers to the customer upon delivery confirmation by the carrier.

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8. Additional Photos and Product Requests

Customers seeking additional photos, videos, or information regarding a product prior to purchase are encouraged to contact CloverTime directly via WhatsApp at +1 (645) 248-2337.

While we strive to accommodate all requests, additional photos, videos, and product information are provided at our discretion and may not be available for all products.

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9. Address Accuracy

Customers are solely responsible for providing accurate shipping information.

Orders shipped to an address supplied by the customer will be considered successfully delivered once carrier tracking confirms delivery.

CloverTime is not responsible for packages lost due to incorrect address information provided by the customer.

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10. Condition Upon Delivery

Customers must inspect their order immediately upon delivery.

Any claims regarding:

- Shipping damage
- Missing items
- Incorrect items
- Operational concerns

must be reported within 48 hours of confirmed delivery.

Failure to notify CloverTime within 48 hours constitutes acceptance of the product as delivered.

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11. Returns and Exchanges

Unless otherwise stated:

Ineligible Returns

The following are not eligible for return:

- Custom-built watches.
- Modified watches.
- Personalized products.
- Special-order items.
- Clearance or final sale items.

Eligible Returns

Approved returns must:

- Be requested within 48 hours of delivery.
- Remain in the same condition received.
- Include all original packaging and accessories.
- All original protective plastics, stickers, and factory wrappings must remain intact.
- No bracelet links may be removed, resized, or altered.
- The watch must show no signs of wear, use, modification, or damage.

Customers are responsible for return shipping costs unless the return is due to our error.

Returned items may be subject to inspection before any refund, exchange, or store credit is approved.

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12. Custom Orders

Custom-built and modified watches are final sale.

Custom orders typically require an estimated completion timeline of 60–90 days, although actual completion times may vary due to:

- Parts availability.
- Supplier delays.
- Manufacturing delays.
- Quality control requirements.
- Shipping and logistics delays.

Estimated timelines are provided for informational purposes only and are not guaranteed.

A deposit may be required to begin work on a custom order.

All deposits paid toward custom orders are non-refundable.

If a customer chooses to cancel a custom order after work has commenced, any deposit paid will be retained by CloverTime to cover labor, sourcing, administrative costs, and reserved inventory.

CloverTime reserves the right to refuse modifications or custom work requests at its sole discretion.

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13. Warranty Disclaimer

Products are sold "AS IS" and "AS AVAILABLE."

CloverTime makes no warranties, express or implied, including:

- Merchantability.
- Fitness for a particular purpose.
- Non-infringement.

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14. Loyalty Points Program

Registered customers may earn loyalty points on eligible purchases.

Current program structure:

- $1 spent = 1 point earned.
- 200 points = $5 discount.

Additional rules:

- Points have no cash value.
- Points are non-transferable.
- Points may only be redeemed on future purchases.
- Points cannot be exchanged for cash.
- Points may expire after 6 months of account inactivity.
- Returned or canceled orders may result in associated points being removed from the account.
- CloverTime reserves the right to modify, suspend, or terminate the loyalty program at any time without prior notice.

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15. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

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16. Intellectual Property

All website content, including:

- Logos
- Product photos
- Graphics
- Videos
- Descriptions
- Branding
- Website design

is owned by CloverTime or its licensors and may not be copied, reproduced, distributed, or used without written permission.

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17. Prohibited Conduct

Users may not:

- Submit false information.
- Attempt payment fraud.
- Interfere with website operations.
- Use bots or automated purchasing systems.
- Upload malicious software.
- Abuse customer service representatives.

Violations may result in account termination and legal action.

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18. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of information as described therein.

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19. Order Cancellation

We reserve the right to cancel any order for reasons including:

- Inventory errors.
- Pricing errors.
- Suspected fraud.
- Payment verification failure.
- Violation of these Terms.

If an order is canceled after payment has been received, CloverTime may issue a refund, store credit, or another mutually agreed-upon resolution at its sole discretion.

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20. Limitation of Liability

CloverTime shall not be liable for:

- Indirect damages.
- Incidental damages.
- Consequential damages.
- Loss of profits.
- Loss of business opportunities.
- Shipping delays.
- Carrier-related losses.

Our maximum liability shall not exceed the amount paid for the specific order in dispute.

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21. Changes to These Terms

We reserve the right to update these Terms at any time.

Updated Terms become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of the revised Terms.

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22. Contact Information

For questions regarding these Terms & Conditions, please contact:

CloverTime

WhatsApp: +1 (645) 248-2337

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.